Efficient, professional, and friendly. Very professional. Battery died and they were able to work the car in and had it finished the next morning. Included an oil change and other items as well as systems review. Can trust that the work will be done right. My son, Brian Ontiveros, recommended their shop when we moved here a year and a half ago. He has an engineering business in Fortuna. We have used Rochas several times and very pleased with their service.